We're hiring! Delivery and Student Services Assistant

  • Location: Glasgow
  • Part time: 21 hours per week, flexible hours to be agreed with manager
  • This role is open to being hybrid – we envisage 60:40

CodeClan is Scotland’s first accredited digital skills academy on a mission to help bridge the digital skills gap. Launched in 2015 and with campuses in Edinburgh and Glasgow, we offer a range of digital skills courses which have helped more than 2000 people from a range of backgrounds acquire the skills to transform their careers, delivering a steady and scaling pipeline of talent to our existing and growing network of employer partners. Industry-led, CodeClan’s curriculum is tailored to fit market demands in Scotland, delivering a new generation of job-ready and highly motivated digital talent.

The Role

This role will be supporting the delivery and student services team with daily administrative tasks, helping the team stay organised and supporting team meetings and activities. If you’ve had experience supporting a busy team, or worked within a customer experience/success role we’d love to hear from you. This is a part time role with flexible working hours based in our Glasgow Campus (hybrid working is available). The position may require limited travel to our Edinburgh campus.

Responsibilities

  • Arranging 1-1s & regular team meetings
  • Note taking, agendas and actions at team meetings
  • Keeping track of key commitments for the team, including deadlines
  • Track enablement and personal development of team members
  • Creating presentations for meetings
  • Keeping SQA student records up to date on SQA system
  • Monitoring SQA site for relevant changes and updating policy documents
  • Issuing surveys, collating and distributing feedback
  • Supporting Glasgow campus, events, graduations etc
  • Glasgow facility coordination


What you’ll bring to the role

  • 1-5 years experience in a similar role working in a support capacity
  • Exceptional organisational skills, attention to detail and ability to manage priorities and competing demands
  • The ability to confidently present to C level and Department Heads
  • Stakeholder management skills
  • Excellent verbal and written communications skills
  • Proactive, enthusiastic, ‘can do’ attitude to problem solving
  • Enthusiastic, collaborative, adaptable and flexible team player
  • A thirst for learning and continuous improvement


Desired skills and experience

  • Experience working with calendar and presentation software
  • Experience in the creation of reports
  • Ability to work confidently with google suite and familiarity with macbook
  • Ability to remain calm under pressure


What we can offer

  • Salary – circa £22k pro rated
  • 5% company pension
  • 35 days holiday every year pro rated (includes a mandated festive closure and an extra day’s holiday for your birthday)
  • Training opportunities including short courses and access to online training materials
  • Supportive environment for growth including opportunities to attend conferences
  • Medicash Plan: A way of claiming back some of your personal medical and alternative therapy expenses e.g. dental and eye care
  • Dedicated employee assistance: such as counselling sessions and discount vouchers
  • Cycle To Work Scheme
  • Life Assurance

Want to apply?

Please submit your CV alongside a cover letter to tell us more about you and your interest in the role to:

Closing date: Monday 11th April

CodeClan is an equal opportunities employer and we’re committed to having a diverse workforce.

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