Product Managers are the swiss army knives of tech companies. This role sits at the centre of business, technology, and user experience, giving a tonne of variety and excitement to the job.
Skills: interacts well with different groups, analytical, empathy.
Average salary: £45,000.*
Project Managers look after the “when” and “how much” in a lot of business. They’ll work closely with technical delivery teams to understand, track and report on key milestones and activity.
Skills: problem solving, communication.
Average salary: £45,000.*
Customer Success Manager
Customer success managers spend their time reviewing customer experience data, facilitating training and creating strategies to improve the customer experience. Their main focus is to create long-standing positive experiences for a tech company’s user base
Skills: communication, empathy, analytical.
Average salary: £33,000.*
Selling software products can be extremely difficult, as you have to sell to people with a wide variety of technical abilities. A Technical Sales person will assist in demystifying the process for potential clients, and give them all of the nerdy details they need in order to make the right choice.
Skills: sales, negotiation, commercial awareness.
Average salary: £49,000.*
Almost every tech company needs good tech support for their customers. This role is focused on bringing customers a fast and enjoyable resolution to any issues they might be having.
Skills: empathy, computer skills, customer support.
Average salary: £30,000.*
There are so many documentation needs in a tech company. Technical writers help with this by creating user guides, product specifications, release notes and more.
Skills: writing, communication.
Average salary: £35,000.*
UX/UI designers spend their time creating great customer experiences. They create mocks and user flows, and work with the developers to help bring those to life.
Skills: research, prototyping tools, design, HTML/CSS.
Average salary: £36,000.*
As a business analyst at a tech company, you’ll be responsible for delving into the needs of existing and potential clients, and helping to pair together the right solution to the problem.
Skills: problem solving, communication, analytica
Average salary: £37,000.*
A scrum master is someone who ensures that development teams live the values and principles of the Agile Methodology. They’ll spend their days facilitating meetings, creating a productive environment and removing any obstacles in the team’s way.
Skills: agile, conflict resolution, coaching
Average salary: £50,000.*
Technical Account Manager
Tech businesses still need someone to handle the human element of client relations. As a technical account manager, you’ll be instrumental in meeting customers needs and providing the go-to human contact for the business.
Skills: understanding of technology, great communicator, thrives under pressure
Average salary: £39,000.*
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* All salary data collected on 4th August 2021 from glassdoor.co.uk. Salaries shown are rounded to the nearest thousand.
If you’re interested in a career change into tech, you might also like to use a job search website to explore the roles out there. Check out more vacancies in the tech world, including technical writer, software developer, and lots more.